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Customer Success Advisors

Learn how Illumio Customer Success Advisors can help support your Zero Trust Segmentation deployment.

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The Illumio Customer Success Team consists of trusted advisors who navigate customers through their Illumio journey to both maximize customer value and accomplish segmentation goals. Whether it's visualizing communication and traffic between workloads and devices or getting to full enforcement, our team provides support along the way.

Illumio provides a Customer Success Advisor (CSA) to oversee all aspects of account management and relationships. A CSA is appointed at the initiation of the subscription and remains dedicated to the account as long as the customer is subscribed to Illumio. A CSA’s role is to guide the customer on the best paths to success, including deployment models to achieve strategic initiatives, operationalization, adoption, and ongoing value generation from their Illumio investment.

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“We started seeing benefits from Illumio right away. We gained visibility into our environment and took decisive action immediately. We were able to move so quickly because Illumio makes Zero Trust Segmentation simple by highlighting risk and suggesting policy. Illumio allowed us to take a step-by-step approach and realize value out of the gate.”
Jamie Rossato

Chief Information Security Officer
Lion

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“With Illumio, we now have unprecedented visibility into our server and application traffic. It is making all the difference in our ability to protect our data center.”
Mullar Wan

General Manager of Information Technology
Hongkong Electric

Black & white photo of an urban landscape.
“The onslaught of ransomware attacks demands end to end visibility, advanced analytics and automated actions based on an open platform—which are the foundational elements on which QRadar XDR was designed. By leveraging its open architecture and segmentation platforms like Illumio, QRadar XDR helps customers achieve early detection, orchestration, and rapid, automated response to ransomware and other fast-moving attacks."
Chris Meenan

VP of Product Management
IBM Security

Black & white photo of a cybersecurity technician analyzing server stacks.
“With Illumio, we now have unprecedented visibility into our server and application traffic. It is making all the difference in our ability to protect our data center.”
Mullar Wan

General Manager of Information Technology
Hongkong Electric

Black & white photo of an urban landscape.

Assume Breach.
Minimize Impact.
Increase Resilience.

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